Service

With the “SERVICE” function, VELOMAT provide customers with a team of specialized technicians, with the aim to supply all Clients with a service able to meet and solve the different criticism related to the lines installed in operations, such as:

Direct Assistance in case of needs of technical advise
Direct Assistance for the resolution of emergencies, also at distance for the machines equipped with remote connections for Tele assistance services
Supply of spare parts in the shortest possible time, through “priority lane” schedule
Organisation of theoretical and practical training for machine operators and maintenance technicians
Study and proposal of installations improvement and updating packages
Proposal of Preventive Maintenance Service Packages, with pre-scheduled inspection by technicians to the installation and discounted spare parts packages

To connect with the Service, please contact he following addresses:

e-Mail: service@velomat.com
Tel.: (+39) 085.444.731
Fax: (+39) 085.444.732.14

Continuous motion machines

Rotary index machines

Linear index machines

Free pallet lines

Cosmetics & Pharmaceutical

Personal care & Mass markets

Electric & Electronic

Automotive & Mechanical